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e-commerce Talk at Innovation Centre

posted 8 Mar 2016, 21:40 by Nikhil Venkatesh
I attended the talk hosted by NTU Entrepreneurship society at the Innovation Center yesterday and learnt a few interesting points. The speakers were Dany Bolduc - Lecturer, Entrepreneur and Executive, Daniel Thong - Country Manager at ServisHero and Isaac Timothy Tay - Co-Founder at HonestBee. The speakers gave some interesting insights in the world of e-commerce. Some of the important lessons learnt were to always stay close to the business aspect of a startup. It's very important to increase revenues as much as possible. At the same time, in an e-commerce setup it's vital to dominate a local market first before expanding to other places. The core strength in the expansion comes from the domination in the local market. Isaac gave some insights into the lessons he learnt while being part of HonestBee. One of the most important lessons or factors he had to consider was the Net Promoter Score which is a measure of Customer Feedback. He couldn't stress enough on the vitality of customer feedback.

I learnt a lot through the session and hope to use their learnings in my venture. Until next time!